How we handle practice accounts and demonstration calls, and what we agree with each practice before activating a live patient service.
Try a demo callThe public receptionist demonstrates fictional Willow Dental. Use made-up details when testing the phone or browser demo. Illustrative marketing examples do not create appointments. The protected practice portal and admin centre display account records and actual conversations imported from assigned agents.
The protected registration journey uses authenticated sign-in. Submitted practice details are stored for service setup. Email verification is required before practice records are accessible. Account passwords are hashed, private conversation content is encrypted on the server, and administrator access requires two-factor authentication.
Starting a browser demo sends your speech or typed messages to ElevenLabs for processing. Amelia demonstrates fictional Willow Dental; do not provide real patient details. Stored audio is disabled and demo transcripts are retained for seven days. The conversation is limited to three minutes. The UK demo phone line uses Twilio connected to ElevenLabs. Your usual phone call rates apply.
Twilio and ElevenLabs are the selected providers. Before activation, the practice and OrderRing Ltd must confirm data processing arrangements, authorised access, recording policy, retention, clinical escalation and patient information requirements. Each practice has a separate account and dedicated agent assignment. Call transcripts and summaries expire from DentistRing after seven days; appointment outcomes recorded by the practice remain in its activity history.
Diary connections must be authorised by the practice and validated before use. Integration status is shown on the practice software page. Appointment writes are disabled until a tested connector is available.
Production privacy notices and service terms will be confirmed before live service activation. This preview does not start a paid service or create a service contract.
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